I swear, is 'Ignoring Your Customer's Wishes' a required class in beauty school? Every single time my hair gets cut, it goes like this: I go in and indicate I want two or three inches trimmed to get rid of the raggedy ends. The stylist badgers me into consenting to a couple more, and then whacks off several more inches than that. I go in wanting a trim and come back eight inches shorter.
This was a particularly bad one; my hair was hip length and now it's barely below my shoulder blades. Grump.