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11 January 2014 @ 02:10 am
Dear god, Amazon's customer service is sometimes alarming. I feel mildly guilty shopping there at times, giant monopolizing megacorp, but they also do things right. Case in point: a few minutes ago, maybe 20, I noticed that two mp3 albums I purchased from Amazon before their cloud service existed weren't in my cloud player.  So I went to customer service and put in a request to add them, since they've been previously willing to retroactively do that.  And _less than 15 minutes later_ while I was sorting albums into playlists, my player reloaded with the albums now included.