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07 February 2002 @ 09:46 am
phone queues! EDA! we hates it forever!  
The state of California has developed a clever plan to prevent me from claiming money from them, by building a defensive line of a phoneline that:

1) announces 90 percent of the time that the maximum number of waiting callers has been reached, and boots me off
2) occasionally simply dumps me to a silent line with clicks
3) and on the rare occasions when I don't get either of those, after half an hour or so in the queue, it disconnects.